Privacy Policy

At Elastochem Specialty Chemicals Inc., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, elastochem.com.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and company details when you voluntarily provide it through contact forms, account registrations, or subscription sign-ups. We also collect non-personal information through cookies, Google Analytics, and other similar technologies to improve our website’s performance and user experience.

2. How We Use Your Information

The personal information you provide is used to:

• Respond to your inquiries or provide requested services.
• Process orders or deliver requested products and services.
• Improve our website, products, and services.
• Send you updates, newsletters, and promotional materials (if you opt-in).
• Analyze website traffic and user behavior through tools like Google Analytics to optimize our site.
• Serve relevant advertisements through retargeting tools, based on your past interactions with our site.

3. Google Analytics and Retargeting

We use Google Analytics to collect anonymous data on how visitors use our website, such as the pages visited, time spent on the site, and how users arrived at the site. This information helps us improve user experience and website performance.

We also use retargeting services, which allow us to show tailored ads to visitors who have previously visited our website. These ads may appear on other websites or social media platforms based on your browsing activity on elastochem.com.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. To adjust your ad preferences or opt out of retargeting ads, visit Google Ad Settings.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except as required by law or when necessary to provide services (such as shipping partners, payment processors, or trusted third-party marketing platforms).

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Choices

You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly. You can also adjust your browser settings to refuse cookies or modify your ad preferences using tools like Google Ad Settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Elastochem Specialty Chemicals Inc.
37 Easton Road, Brantford, ON N3P 1J4
Phone: 1-877-787-2436
Email: info@elastchem.com

Last Updated: September 27, 2024